Tag: Customer Service

Thoughts on Hewlett-Packard

Last week Hewlett-Packard ‘HPQ’ stunned everyone with its announcement that it looking at a major re-organization. What really surprised me was Hewlett-Packard’s indication that it did not believe the personal computer industry didn’t have a bright future. After getting past the initial shock of the announcement, I began think about HP’s personal computer business.

I own a HP personal computer. It is currently out of service, but I used it for years. It was a great machine, and HP’s online support is among the best. However